Important information - October 2023
We provide free documentation for our extensions, accessible for everyone to read. Please make sure that your question is not answered in the documentation below before submitting a ticket for support. It will save you time! Feel free to suggest us any improvements, or detail missing.
We really want you to be successful in using our Stripe plugin, and nobody likes it when it doesn't work. At the same time, there is so many different website configurations, so we put together this non-exhaustive list to locate potential causes of the issue. Please go through it and let us know what do you find.
1Install the plugin like any Joomla extension
Our opening hours are Monday to Friday 09:30 – 17:30 Irish Time (GMT). See our local time.
The ticket system is closed on weekends and outsides these days: you can neither file new tickets or reply to existing ones.
The Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. Puma-IT is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.
Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.
Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.
Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.
Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.
Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.
I particularly liked that test and live config is entered once, and a radio button to switch between modes
Straight forward to setup in the backend and easy for customers to use on the frontend.
Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.
Good documentation library that uses screen shots to clearly show configurations
Yes. There are different subscription options, depending on your requirements.
Covers all what I need
Very simple installation and very simple tu use it
Excellent !
Nearly good
Sure !
Excellent, very easy to integrate and works well with the OPC we use from Virtueplanet.
Customer simply sees a neat credit card form
Excellent, fast and comprehensive
Simple to follow
Very competitively priced, license is simple - use on as many domains as you like
Excellent - does everything we need
Very easy to use, configuration is easy
Excellent - 200 out of 100 if I could :) Herve helped with any queries super quickly
We didn't need to use it - the online help was perfect
Excellent value, great extension for our needs
It works good and easy with OPC.
Very easy to install.
I had a problem and it was solved fast.
Enough
good
Works perfectly.
Very easy to use.
Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!
Absolutely worth the money.
Functioned perfectly
Easy to use.
Excellent support. Herve installed. Worked perfectly the first time.
Easy to understand
Worth more... great value.
This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!
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