Thursday, October 06, 2022
Text Size

You need to be a subscriber in order to receive support. We provide free documentation for our extensions, accessible for everyone to read. If you want to ask a pre-sales question, you don't have to be a subscriber. Just use the Contact Us link at the top or footer of the site.

Subscribe

Please make sure that your question is not answered in the documentation, or in the tickets below before submitting a ticket for support. It will save you time!

#151 – SCA/PSD2 regulations

Posted in ‘Stripe for VirtueMart’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 09 September 2019 09:32 IST
kora
 When will stripe for virtual mart be ready for SCA?

I have  Joomla 3.9.11 and  Stripe for VirtueMart Version: 2.2.6
Thank you
Monday, 09 September 2019 11:39 IST
herve
Hello,

We are a bit under pressure, that's right. I prefer not to give to a specific day, as the margin is tight. This is a very unusual kind of upgrade. And in any case, all our current subscribers will be notified about it. And public information would be published, and we will provide extended assistance to our clients if needed.

Latest Stripe.com update

Here is the last update from Stripe themselves:
" Strong Customer Authentication requirements officially take effect on 14 September 2019.

That said, the European Banking Authority published new guidance on 21 June 2019, which allows national regulators to postpone the SCA enforcement date for select banks and payment providers. "
https://support.stripe.com/questions/strong-customer-authentication-sca-enforcement-date

In case we, at Puma-IT, are not ready on the 14 September, we have a plan B for customers who will experience declines in payments before we have a new release. We also have practical, quick workarounds, to cater for our clients.

Please rest assure that we will do everything that we can to help you, our current clients, past subscribers, and all prospective customers!

Kind regards,
Hervé
 
Monday, 09 September 2019 12:21 IST
kora
Thank you,
I will keep an eye out for the update.
Wednesday, 11 September 2019 11:09 IST
herve
Hello

Thank you for using our plugin for VirtueMart.

I am in regular contact with Stripe, and they already confirmed that
3DS v1 will continue to work as it has, and as expected for any integration(s) using it.

The current version of our plugin is fully compliant with 3D Secure version 1. So if the setting in VirtueMart > Payment methods > (Stripe) > 3D Secure support is enable, it will work with 3D Secure v2 too.

Once we have completed the implementation of 3D Secure v2, the plugin will take advantage of benefits of using it.
https://support.stripe.com/questions/3d-secure-1-compliance-with-strong-customer-authentication-sca

Thank you for your trust and your patience on this special upgrade!
Kind regards,
Hervé
 
Tuesday, 05 November 2019 17:37 GMT
herve
Hi Kora,

I published a quite exhaustive blog post with all the information we have so far about SCA. I will update it later if necessary:
https://www.puma-it.ie/en/blog/stripe-payments/101-stripe-for-joomla-virtuemart-sca-and-psd-2-questions-and-answers

Kora, it always motivates me to read how people enjoy using Stripe plugin for VirtueMart. So I will really appreciate if you could take 3 minutes to post a rating and a review at the Joomla! Extensions Directory™ (JED), please
https://extensions.joomla.org/extensions/extension/extension-specific/virtuemart-extensions/stripe-for-virtuemart

Thank you for using my Stripe plugin for VirtueMart.

Kind regards,
Hervé
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Support Hours

Our opening hours are Monday to Friday 09:30 – 17:30 Irish Summer Time (GMT+1). See our local time.
The ticket system is closed on weekends and outsides these days: you can neither file new tickets or reply to existing ones.

Popular Joomla Posts

Stripe for Joomla & VirtueMart: SCA and PSD 2, Questions and Answers

With the Strong Customer Authentication (SCA) deadline falling on Saturday, 14 September 2019, we received a lot of questions...

Reviews for Stripe for VirtueMart

star starstarstar star 
Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.
Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.
star starstarstarstar 
Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.
Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019
star starstarstarhalf star 
Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Owner's reply: I am really thankful for your review on the JED ! Our Documentation has been improved now, also with the addition of Styling and CSS help. Soon it will be available in several languages!
star starstarstarstar 
Functionality

Excellent, very easy to integrate and works well with the OPC we use from Virtueplanet.

Ease of use

Customer simply sees a neat credit card form

Support

Excellent, fast and comprehensive

Documentation

Simple to follow

Value for money

Very competitively priced, license is simple - use on as many domains as you like

I used this to: Multiple ecommerce websites
Owner's reply: Thanks a million Sharkey Consulting! I am very appreciative of your support!
star starstarstarstar 
Functionality

Excellent - does everything we need

Ease of use

Very easy to use, configuration is easy

Support

Excellent - 200 out of 100 if I could :) Herve helped with any queries super quickly

Documentation

We didn't need to use it - the online help was perfect

Value for money

Excellent value, great extension for our needs

I used this to: Selling academic residential conferences
Owner's reply: Thanks a million David! I am very grateful for your appreciation!
star starstarstarstar 
Functionality

It works good and easy with OPC.

Ease of use

Very easy to install.

Support

I had a problem and it was solved fast.

Documentation

Enough

Value for money

good

I used this to: VM shop
Owner's reply: ¡Muchas gracias! I really appreciate your feedback!
star starstarstarstar 
Functionality

Works perfectly.

Ease of use

Very easy to use.

Support

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation
Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.
Owner's reply: Thank you very much for your great review, It means a lot to me!
star starstarstarstar 
Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website
star starstarstarstar 

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!