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Home Extensions Support Stripe for VirtueMart #154: Stripe For Virtuemart seems to be out of date now

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#154 – Stripe For Virtuemart seems to be out of date now

Posted in ‘Stripe for VirtueMart’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 04 October 2019 12:11 IST
wendij22
 Dear Sir, Madam,

For a long time I used Stripe for Virtuemart and it worked fantastically, until a few days ago.

Unfortunately a lot of other extensions, Virtuemart itself and the One Page Check Out are now all updated with new versions, but Stripe for Virtuemart 2.2.6 which is - I think - from before March 2019 - no longer works.

Do you know if there is a new version of Stripe for Virtuemart coming out soon?

I thank you in advance for your kind help and advice.

Kindest regards,

Wendy
Edited by wendij22 on 2019-10-04 11:11
Friday, 04 October 2019 12:36 IST
herve
Dear Wendy,

Thank you for using our plugin for VirtueMart.
I'm sorry to hear about your issue. Let's fix that now.

Unfortunately a lot of other extensions, Virtuemart itself and the One Page Check Out are now all updated with new versions, but Stripe for Virtuemart 2.2.6 which is - I think - from before March 2019 - no longer works.
In order to understand the issue, and to help you as best as possible, please can you tell me both the versions that "worked before" (I mean before the updates mentioned above) and the versions now?
- Joomla
- VirtueMart
- One Page Checkout, which one: default VirtueMart or third-party extension?

For a long time I used Stripe for Virtuemart and it worked fantastically, until a few days ago.
I am really grateful for your trust in our services.
I can only find, associated with your current username, a subscription started on 2019-03-06. Please could you tell me under which name you were subscribed before?

Do you know if there is a new version of Stripe for Virtuemart coming out soon?
Yes, we work on a major release, and as usual, we would release minor version each time needed.

I am looking forward to hearing from you!

Kind regards,
Hervé
 
Monday, 07 October 2019 12:24 IST
wendij22
Hello Hervé,

Let me first send a quick test reply. Last week I answered your questions fully, clicked on submit, and my computer froze and l lost my whole message!

So, here goes.....
Monday, 07 October 2019 12:30 IST
wendij22
Hello Hervé,

Good, the submit worked this time.

Here are the details.

Joomla
Before 3.9.10 Joomla - the Stripe Worked fine
Now 3.9.12 Joomla - the Stripe Worked fine

Virtuemart
Before 3.4.2 - the Stripe Worked fine
Now 3.6.2 - Stripe no longer worked

One Page Check out by CMSmart
Before 5.4.9 - the Stripe Worked fine (before I updated Virtuemart).
After 5.4.9.11 - None of the fields of One Page worked, and presume Stripe was dead in the water too.

I am really grateful for your trust in our services.

I can only find, associated with your current username, a subscription started on 2019-03-06. Please could you tell me under which name you were subscribed before?


I don't know. All I can find is the logging details with my work e-mail address. Unless you can find an account that has my other e-mail address w_veeren@hotmail.com?

I am glad a new version of Stripe is coming out! Thank you for letting me know, and thank you for trying to tackle this problem.

Kindest regards,

Wendy
Monday, 07 October 2019 14:56 IST
herve
Hello Wendy,

Thank you for your reply. And sorry to hear about the computer freeze, that is very frustrating.

It is for sure the VirtueMart update, I couldn't work on it as planned. I had a very bad last week.

I can't really help with the One Page Checkout from CMSmart, as it is a third-party extension. However, I think that it may come back to normal once I have fixed the VM 3.6 update.

I will come back to you as soon as possible!

Kind regards,
Hervé
 
Wednesday, 09 October 2019 13:35 IST
wendij22
Hello Hervé,

I am sorry to hear you had such a bad week so far. It seems to happen to a lot of people just now (including myself), so you have my full empathy and sympathy.

Let me indeed know when the next Stripe extension update is ready. I look forward to it.

I hope the rest of the week is better for you.

Kindest regards,

Wendy
Friday, 11 October 2019 16:36 IST
herve
Hello Wendy,

Thank you for your kind word and empathy, very much appreciated.

You should have received a private message with a link to download a fixed version.

The only change is for the unfortunate break with VirtueMart 3.6.2.

Please let me know if you experience any difficulties. I am monitoring the situation closely, to best serve my clients.

Have a wonderful weekend!
Kind regards,
Hervé
 
Tuesday, 15 October 2019 09:08 IST
wendij22
Dear Hervé,

I can't thank you enough!! The fixed version works like a dream. And not a moment too soon, as some people find PayPal to scary to work with (it's true, especially people form Asia!). What a relief!!!!

I hope you will have a much better week than last week. I will send you some possitive energy in the hope that it will attract some positive situations and feelings to you (feel free to call me nuts, but like a placebo effect, it often works - or partly works at least) :)

Thank you again for everything! :)

Kindest regards,

Wendy
Friday, 01 November 2019 16:04 GMT
herve
Dear Wendy,

Your positive energy worked very well !! Thank you, very much appreciated!

This big fix release was not an easy one. And it is now available for every subscriber here:
https://www.puma-it.ie/en/joomla-virtuemart-extensions/downloads/download-stripe-for-virtuemart/file/stripe-payment-plugin-2-2-7

Wendy, it always motivates me to read how people enjoy using Stripe plugin for VirtueMart. So I will really appreciate if you could take 3 minutes to post a rating and a review at the Joomla! Extensions Directory™ (JED), please
https://extensions.joomla.org/extensions/extension/extension-specific/virtuemart-extensions/stripe-for-virtuemart

Also, I like to connect via social networks to support each other business while getting a strong Joomla ecosystem. Please follow us and I will follow back:
Twitter @Puma_IT : : Facebook @Puma.IT : : LinkedIn Hervé Boinnard

Thank you for using our Stripe plugin for VirtueMart.

Have a wonderful weekend!
Hervé
 
Tuesday, 12 November 2019 16:17 GMT
herve
Hello Wendy,

Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.

Have a wonderful week, too!
Hervé
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

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Reviews for Stripe for VirtueMart

Post a review

Stripe Plugin for Virtumart best Ever

12 November 2019
star starstarstar star 
Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.
Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.

Works just fine

07 November 2019
star starstarstarstar 
Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.
Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019
star starstarstarhalf star 
Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Owner's reply: I am really thankful for your review on the JED ! Our Documentation has been improved now, also with the addition of Styling and CSS help. Soon it will be available in several languages!

Works as advertised

19 November 2018
star starstarstarstar 
Functionality

Excellent, very easy to integrate and works well with the OPC we use from Virtueplanet.

Ease of use

Customer simply sees a neat credit card form

Support

Excellent, fast and comprehensive

Documentation

Simple to follow

Value for money

Very competitively priced, license is simple - use on as many domains as you like

I used this to: Multiple ecommerce websites
Owner's reply: Thanks a million Sharkey Consulting! I am very appreciative of your support!

Excellent plugin for Stripe credit and debit cards

23 April 2018
star starstarstarstar 
Functionality

Excellent - does everything we need

Ease of use

Very easy to use, configuration is easy

Support

Excellent - 200 out of 100 if I could :) Herve helped with any queries super quickly

Documentation

We didn't need to use it - the online help was perfect

Value for money

Excellent value, great extension for our needs

I used this to: Selling academic residential conferences
Owner's reply: Thanks a million David! I am very grateful for your appreciation!

Good component and support

13 April 2018
star starstarstarstar 
Functionality

It works good and easy with OPC.

Ease of use

Very easy to install.

Support

I had a problem and it was solved fast.

Documentation

Enough

Value for money

good

I used this to: VM shop
Owner's reply: ¡Muchas gracias! I really appreciate your feedback!

Excellent plugin, wonderful support!

05 March 2018
star starstarstarstar 
Functionality

Works perfectly.

Ease of use

Very easy to use.

Support

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation
Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.
Owner's reply: Thank you very much for your great review, It means a lot to me!

Stripe for Virtuemart

10 April 2015
star starstarstarstar 
Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website

Convenient Stripe Virtuemart Plugin

17 January 2014
star starstarstarstar 

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!

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Reviews are taken from the Joomla Extensions Directory™ website.