Thursday, November 21, 2024
Text Size
Home Extensions Support Stripe for VirtueMart #180: Invalid source object: must be a dictionary or a non-empty string.

Suspension of plugins development

Important information - October 2023

We have taken the difficult decision to suspend development, before further decision and arrangements for our customers.
 

You need to be a subscriber in order to receive support. We provide free documentation for our extensions, accessible for everyone to read. If you want to ask a pre-sales question, you don't have to be a subscriber. Just use the Contact Us link at the top or footer of the site.

Subscribe

Please make sure that your question is not answered in the documentation, or in the tickets below before submitting a ticket for support. It will save you time!

#180 – Invalid source object: must be a dictionary or a non-empty string.

Posted in ‘Stripe for VirtueMart’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 16 November 2020 19:08 GMT
stresskills
 Hi Hervé,
I have seen a few people with the same issue and now I have it.
Joomla ‎3.9.21
VirtueMart 3.8.4 10335
PHP version 7.2.33

error with stripe.js
Invalid source object: must be a dictionary or a non-empty string.

Error with Charge direct - It looks like stripe doesn't want to use this method:
Sending credit card numbers directly to the Stripe API is generally unsafe. To continue processing use Stripe.js, the Stripe mobile bindings, or Stripe Elements. For more information, see https://dashboard.stripe.com/account/integration/settings.

Your help is greatly appreciate.
I checked forum and guide here
https://www.puma-it.ie/en/joomla-virtuemart-extensions/documentation/71-troubleshooting-stripe-for-virtuemart-joomla

Thank you,
Jason
Edited by stresskills on 2020-11-16 19:08
Wednesday, 18 November 2020 18:09 GMT
herve
Hi Jason,

Thank you for using our Stripe plugin for VirtueMart.

Charge Direct is really an old workaround, that should not apply to up-to-date VirtueMart setup. So please keep using Stripe.js.

1. Very important check: Is there any third-party OPC (one page checkout) installed, or a special template or customisation for the checkout page?
If yes, please test again with only the default VirtueMart OPC enable.

2. Please could you confirm me that with the exact same configuration, another payment method that displays a card form, like Paypal Payment Pro or Authorize.net, is shown at checkout?
(NB: this is not the standard Paypal method with redirection to paypal.com. And no need for the test API and sandbox credentials for the moment)

3. Also, for a multilingual website, please check that every payment method is available in each language: you may need to login in the Joomla back end with each installed language.

I am looking forward to helping you further!

Kind regards,
Hervé
 
Tuesday, 02 February 2021 17:31 GMT
herve
Hi Jason,

I hope you, your colleagues and family are well.

Please could you let me how you are getting on using our plugin?

Thank you for using our Stripe plugin for VirtueMart.

Kind regards,
Hervé
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Support Hours

Our opening hours are Monday to Friday 09:30 – 17:30 Irish Time (GMT). See our local time.
The ticket system is closed on weekends and outsides these days: you can neither file new tickets or reply to existing ones.

Popular Joomla Posts

Stripe for Joomla & VirtueMart: SCA and PSD 2, Questions and Answers

With the Strong Customer Authentication (SCA) deadline falling on Saturday, 14 September 2019, we received a lot of questions...

My Account

Reviews for Stripe for VirtueMart

Post a review

Stripe Plugin for Virtumart best Ever

12 November 2019
star starstarstar star 
Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.
Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.

Works just fine

07 November 2019
star starstarstarstar 
Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.
Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019
star starstarstarhalf star 
Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Owner's reply: I am really thankful for your review on the JED ! Our Documentation has been improved now, also with the addition of Styling and CSS help. Soon it will be available in several languages!

Works as advertised

19 November 2018
star starstarstarstar 
Functionality

Excellent, very easy to integrate and works well with the OPC we use from Virtueplanet.

Ease of use

Customer simply sees a neat credit card form

Support

Excellent, fast and comprehensive

Documentation

Simple to follow

Value for money

Very competitively priced, license is simple - use on as many domains as you like

I used this to: Multiple ecommerce websites
Owner's reply: Thanks a million Sharkey Consulting! I am very appreciative of your support!

Excellent plugin for Stripe credit and debit cards

23 April 2018
star starstarstarstar 
Functionality

Excellent - does everything we need

Ease of use

Very easy to use, configuration is easy

Support

Excellent - 200 out of 100 if I could :) Herve helped with any queries super quickly

Documentation

We didn't need to use it - the online help was perfect

Value for money

Excellent value, great extension for our needs

I used this to: Selling academic residential conferences
Owner's reply: Thanks a million David! I am very grateful for your appreciation!

Good component and support

13 April 2018
star starstarstarstar 
Functionality

It works good and easy with OPC.

Ease of use

Very easy to install.

Support

I had a problem and it was solved fast.

Documentation

Enough

Value for money

good

I used this to: VM shop
Owner's reply: ¡Muchas gracias! I really appreciate your feedback!

Excellent plugin, wonderful support!

05 March 2018
star starstarstarstar 
Functionality

Works perfectly.

Ease of use

Very easy to use.

Support

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation
Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.
Owner's reply: Thank you very much for your great review, It means a lot to me!

Stripe for Virtuemart

10 April 2015
star starstarstarstar 
Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website

Convenient Stripe Virtuemart Plugin

17 January 2014
star starstarstarstar 

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!

See more reviews

Post a review

Reviews are taken from the Joomla Extensions Directory™ website.