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#186 – Invalid source object: must be a dictionary or a non-empty string

Posted in ‘Stripe for VirtueMart’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 18 December 2020 10:17 GMT
yellowcherrydigital
I am receiving the error message : Invalid source object: must be a dictionary or a non-empty string

We think the checkout may not be generating a Stripe ID number. Can you let me know how to proceed.

The site runs with OPC enabled.
Joomla! 3.9.23
VirtueMart 3.8.6

If you require further access or information please let me know.
Wednesday, 23 December 2020 23:40 GMT
herve
Hello Ruairidh,

Thank you for using our plugin for VirtueMart.

Sorry for the unusual delay in replying, I am very busy with my existing clients, as you can imagine in this important period.

1. Very important check: Is there any third-party OPC (one page checkout) installed, or a special template or customisation for the checkout page?
If yes, please test again with only the default VirtueMart OPC enable.

2. Please could you confirm me that with the exact same configuration, another payment method that displays a card form, like Paypal Payment Pro or Authorize.net, is shown at checkout?
(NB: this is not the standard Paypal method with redirection to paypal.com. And no need for the test API and sandbox credentials for the moment)

3. Also, for a multilingual website, please check that every payment method is available in each language: you may need to login in the Joomla back end with each installed language.

I am looking forward to helping you further!

Enjoy the Holiday season!
Kind regards,
Hervé
 
Tuesday, 02 February 2021 17:02 GMT
herve
Hello Ruairidh,

I hope you and your colleagues and family are well.

I assume that the issue is sorted for you now. Otherwise, please feel free to contact me again for further help!

Ruairidh, it always motivates me to read how people enjoy using Stripe plugin for VirtueMart. So I will really appreciate if you could take 3 minutes to post a rating and a review at the Joomla! Extensions Directory™ (JED), please
https://extensions.joomla.org/extensions/extension/extension-specific/virtuemart-extensions/stripe-for-virtuemart

Thank you for using my Stripe plugin for VirtueMart.

Kind regards,
Hervé
 
Thursday, 22 April 2021 13:48 IST
yellowcherrydigital
Hi Herve,

Thank you for your patience. i hope you are doing well.

Apologies for the long delay with this. The client put the project on hold as the business was temporarily closed due to Covid.

1. I can confirm I have now tested this with default Virtuemart OPC enable and Im still getting the same error message.

2. https://fis.scot/component/virtuemart/cart.html?Itemid=736# - Please follow the link to the checkout page. We have PayPal still enable currently.

3. The site is not multilingual
Friday, 23 April 2021 09:58 IST
yellowcherrydigital
Hi Herve,

Just chasing up on this as I realised I may have sent it to a different email address to last time around. We are now working on this with the client again and would be great to get moving with this. Many thanks.

Regards,

Ruairidh Greenwood
Monday, 26 April 2021 12:48 IST
herve
Hi Ruairidh,

I hope you and your family are well. These are really challenging time, but the good weather helps to refresh and enjoy some days off.

So it seems that the website is using VirtuePlanet One Page Checkout, not the default VirtueMart opc. That is why I ask this from the start. Our plugin will probably not work with this extension using AJAX a lot. I am not in a position to make that third-party compatibility, as VirtuePlanet themselves could not find an easy way to fix it. But we are regularly testing with VP and other OPC extensions, and we are getting better. No promise otherwise for now.

However, if you disable VP OPC completely, our plugin should work with the default VirtueMart checkout. If this a production website, it would be better to test on a copy or development website.

Please let me know how it goes.

Kind regards,
Hervé
 

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Reviews for Stripe for VirtueMart

star starstarstar star 
Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.
Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.
star starstarstarstar 
Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.
Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019
star starstarstarhalf star 
Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Owner's reply: I am really thankful for your review on the JED ! Our Documentation has been improved now, also with the addition of Styling and CSS help. Soon it will be available in several languages!
star starstarstarstar 
Functionality

Excellent, very easy to integrate and works well with the OPC we use from Virtueplanet.

Ease of use

Customer simply sees a neat credit card form

Support

Excellent, fast and comprehensive

Documentation

Simple to follow

Value for money

Very competitively priced, license is simple - use on as many domains as you like

I used this to: Multiple ecommerce websites
Owner's reply: Thanks a million Sharkey Consulting! I am very appreciative of your support!
star starstarstarstar 
Functionality

Excellent - does everything we need

Ease of use

Very easy to use, configuration is easy

Support

Excellent - 200 out of 100 if I could :) Herve helped with any queries super quickly

Documentation

We didn't need to use it - the online help was perfect

Value for money

Excellent value, great extension for our needs

I used this to: Selling academic residential conferences
Owner's reply: Thanks a million David! I am very grateful for your appreciation!
star starstarstarstar 
Functionality

It works good and easy with OPC.

Ease of use

Very easy to install.

Support

I had a problem and it was solved fast.

Documentation

Enough

Value for money

good

I used this to: VM shop
Owner's reply: ¡Muchas gracias! I really appreciate your feedback!
star starstarstarstar 
Functionality

Works perfectly.

Ease of use

Very easy to use.

Support

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation
Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.
Owner's reply: Thank you very much for your great review, It means a lot to me!
star starstarstarstar 
Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website
star starstarstarstar 

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!