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Home Extensions Support Stripe for VirtueMart #50: Error You have passed a blank string for 'card'. You should remove the 'card' parameter from your request or supply a non-blank value.

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#50 – Error You have passed a blank string for 'card'. You should remove the 'card' parameter from your request or supply a non-blank value.

Posted in ‘Stripe for VirtueMart’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 21 August 2015 16:31 IST
islandrock
Hi

I just installed the plugin and am having this problem see image in dropbox link below.

Web site is http://islandrock.ie

https://www.dropbox.com/s/g1l8052yupiuerl/Screenshot%202015-08-21%2016.26.51.png?dl=0

Also I thought the CC numbers would not be taken on our site.

Do I need to get an SSL cert in order for this to be safe?

Also does my hosting server have to be PCI compliant.

Thanks for your assistance

Dave
Friday, 21 August 2015 17:35 IST
herve
Hi Dave,

Thank you for using our plugin for VirtueMart.

1/ Regarding Security Certificate (Over TLS rather than SSL), like with every security topic, it is required by Stripe themselves. Please check Stripe details here:
https://stripe.com/help/ssl

However, you can test transactions without certificate, as explained on their page.

Your hosting provider may help you with TLS/SSL. I can also help you on setting up HTTPS on your Joomla/VirtueMart website if you request it.

2/ The issue you are experiencing may have several sources.

2.1/ First, like stated in the extension page, the plugin works with Joomla 3.3.6 + VM 3.0.4. On later versions, we are working on a permanent fix, that may break backward compatibility with Joomla 2.5.x/VM 2.6.x.

2.2/ Second, have a look at your Stripe logs, you may have a better message. Especially what is happening with the "token" and then the "charge". It will help narrowing down the issue.

3/ What so you mean by
Also I thought the CC numbers would not be taken on our site.
?
Were you thinking about an external payment page, like Paypal?

Kind regards,
Hervé
 
Friday, 28 August 2015 14:49 IST
islandrock
HI Harve,

I am in test mode, so no need to get TLS/SSL cert for now

First, like stated in the extension page, the plugin works with Joomla 3.3.6 + VM 3.0.4. On later versions, we are working on a permanent fix, that may break backward compatibility with Joomla 2.5.x/VM 2.6.x.


We are using Joomla version, 3.4.3 and VirtueMart 3.0.9. Could that be the issue?

Second, have a look at your Stripe logs, you may have a better message. Especially what is happening with the "token" and then the "charge". It will help narrowing down the issue.


I checked the Stripe logs and there is nothing there, so I don't think the test payment is going from the site to Stripe.

Were you thinking about an external payment page, like Paypal?


Yes I was.

What should we do next as I am still getting the error when testing.

Thanks

Dave
Monday, 31 August 2015 12:33 IST
herve
Hi Dave,

We are using Joomla version, 3.4.3 and VirtueMart 3.0.9. Could that be the issue?

Yes the combination of Joomla and VirtueMart versions can be an issue. I have some weird behaviours depending on the versions, so I am performing more tests at the moment. That's why I state clearly the versions successfully tested. Some other versions may work, but it is not 100% sure. You may have to wait a new release if the tests are still not good.

I checked the Stripe logs and there is nothing there, so I don't think the test payment is going from the site to Stripe.

What should we do next as I am still getting the error when testing.

All right, so we may need to investigate further. I am testing your combination today, and I will get back to you with details if needed.

Finally, if you were thinking of an external page like Paypal, and if you still require this workflow, then Stripe payment is definitively not for you. Please note that I am not affiliated or endorsed by the Stripe company, neither do I have receive any commission or any kind of money or compensation for making people using Stripe payment. I have a third-party developer, like some other ones.

I will contact you after tests results.

Kind regards,
Hervé
 
Friday, 04 September 2015 14:25 IST
herve
Hi Dave,

We made further tests, and there are some issues. Also, VirtueMart 3.0.9 is said to be compatible with Joomla 3.4.1, and not 3.4.3, according to this page:
http://dev.virtuemart.net/projects/virtuemart/files

I am about to release a plugin version 1.1.4, that fixes an issue with One Page Checkout, so it may work better.

What are you using at the moment? VirtueMart One page checkout option? Another extension for that? Then if it is the case, you have to use our workaround, and go the plugin settings: VM Admin > Shop > Payment Methods > (stripe) > Configuration:
Select "Charge Direct".

Please let me know if it works better for you now.

Kind regards,
Hervé

 
Monday, 05 October 2015 10:05 IST
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2015-10-05 09:05
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

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Reviews for Stripe for VirtueMart

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Stripe Plugin for Virtumart best Ever

12 November 2019
star starstarstar star 
Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.
Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.

Works just fine

07 November 2019
star starstarstarstar 
Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.
Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019
star starstarstarhalf star 
Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Owner's reply: I am really thankful for your review on the JED ! Our Documentation has been improved now, also with the addition of Styling and CSS help. Soon it will be available in several languages!

Works as advertised

19 November 2018
star starstarstarstar 
Functionality

Excellent, very easy to integrate and works well with the OPC we use from Virtueplanet.

Ease of use

Customer simply sees a neat credit card form

Support

Excellent, fast and comprehensive

Documentation

Simple to follow

Value for money

Very competitively priced, license is simple - use on as many domains as you like

I used this to: Multiple ecommerce websites
Owner's reply: Thanks a million Sharkey Consulting! I am very appreciative of your support!

Excellent plugin for Stripe credit and debit cards

23 April 2018
star starstarstarstar 
Functionality

Excellent - does everything we need

Ease of use

Very easy to use, configuration is easy

Support

Excellent - 200 out of 100 if I could :) Herve helped with any queries super quickly

Documentation

We didn't need to use it - the online help was perfect

Value for money

Excellent value, great extension for our needs

I used this to: Selling academic residential conferences
Owner's reply: Thanks a million David! I am very grateful for your appreciation!

Good component and support

13 April 2018
star starstarstarstar 
Functionality

It works good and easy with OPC.

Ease of use

Very easy to install.

Support

I had a problem and it was solved fast.

Documentation

Enough

Value for money

good

I used this to: VM shop
Owner's reply: ¡Muchas gracias! I really appreciate your feedback!

Excellent plugin, wonderful support!

05 March 2018
star starstarstarstar 
Functionality

Works perfectly.

Ease of use

Very easy to use.

Support

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation
Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.
Owner's reply: Thank you very much for your great review, It means a lot to me!

Stripe for Virtuemart

10 April 2015
star starstarstarstar 
Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website

Convenient Stripe Virtuemart Plugin

17 January 2014
star starstarstarstar 

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!

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Reviews are taken from the Joomla Extensions Directory™ website.