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Home Extensions Support Stripe for VirtueMart #57: Confirmation Page Message

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#57 – Confirmation Page Message

Posted in ‘Stripe for VirtueMart’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 28 October 2015 16:52 GMT
jdsilva
 Good morning, when a successful order gets placed on my website: http://shopdermarollers.com, I get the following message with the "THANK YOU FOR YOUR ORDER!",
Card Number Invalid
Card CVV Number Invalid or Missing
Expiration Date Invalid

I log into the backend, and virtuemart shows it as Confirmed, and on in my Stripe account, the status shows as Paid.

Can you help me with this?
Wednesday, 28 October 2015 18:51 GMT
herve
Hello Jacques,

Thank you for using our plugin for VirtueMart.

It looks like there is a one page checkout component beside VirtueMart. They are a main cause of breaking/rewriting plugin code on the fly. Can you tell me if it is Rupostel OPC, VirtualPlanet, or another one that I don't know?

Please try the plugin setting "Charge Direct" as shown onpoint 6 on our documentation.

If you still experience the issue, can you please disable the one page checkout to verify that the Stripe plugin is working as expected?

I am looking forward to hearing from you.
Kind regards,
Hervé
 
Thursday, 29 October 2015 18:23 GMT
jdsilva
Thank you for your response. Yes, I have an OPC on the site. It's Virtueplanet One Page Checkout. And set it as "Charge Direct" already. I'll disable the OPC and do a test and get back to you. Thank you.
Thursday, 29 October 2015 18:29 GMT
herve
Hi Jacques,
Ok, so depending on your test, I will contact VirtuePlanet's devs again. The last time I tried, they did not reply. So this time ,with one of their client, it may work better!

I'm looking forward to reading from you.
Kind regards,
Hervé
 
Thursday, 05 November 2015 17:48 GMT
jdsilva
Thank you so much Herve. I unpublished Virtueplanet's OPC and the Checkout went through without any Error Messages. Let me know if I should post anything on Virtueplanet's support forum too. In the mean time, unfortunately, I'll have to hide the messages at the Confirmation page with CSS.
Friday, 06 November 2015 09:32 GMT
herve
Hi Jacques,

You are very welcome! The CSS is the best workaround for the moment.

It would be good to post on the Virtueplanet's forum and the link back here, so that I can easily touch base with their devs.

Also, if you agree, you can send me (email or private ticket) a link to a backup of your site: I will use it locally to test a better fix with VP OPC. If I succeed with that, I will post it back to you, and maybe include it in my documentation for the next clients.

Please let me know if you need any further assistance with the Stripe plugin.
Kind regards,
Hervé
 
Friday, 06 November 2015 17:36 GMT
jdsilva
Thank you very much for the support. I will post on virtueplanet's forum and link it back here for your reference. Also, I can send you an email to the website's backup files, but do you also need the database and what is your email?
Friday, 06 November 2015 17:43 GMT
herve
You should have an email right now!

I'm looking forward to fixing better this issue!
kind regards,
Hervé
 
Edited by herve on 2015-11-06 17:48
Monday, 07 December 2015 10:05 GMT
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2015-12-07 10:05
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

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Reviews for Stripe for VirtueMart

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Stripe Plugin for Virtumart best Ever

12 November 2019
star starstarstar star 
Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.
Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.

Works just fine

07 November 2019
star starstarstarstar 
Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.
Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019
star starstarstarhalf star 
Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Owner's reply: I am really thankful for your review on the JED ! Our Documentation has been improved now, also with the addition of Styling and CSS help. Soon it will be available in several languages!

Works as advertised

19 November 2018
star starstarstarstar 
Functionality

Excellent, very easy to integrate and works well with the OPC we use from Virtueplanet.

Ease of use

Customer simply sees a neat credit card form

Support

Excellent, fast and comprehensive

Documentation

Simple to follow

Value for money

Very competitively priced, license is simple - use on as many domains as you like

I used this to: Multiple ecommerce websites
Owner's reply: Thanks a million Sharkey Consulting! I am very appreciative of your support!

Excellent plugin for Stripe credit and debit cards

23 April 2018
star starstarstarstar 
Functionality

Excellent - does everything we need

Ease of use

Very easy to use, configuration is easy

Support

Excellent - 200 out of 100 if I could :) Herve helped with any queries super quickly

Documentation

We didn't need to use it - the online help was perfect

Value for money

Excellent value, great extension for our needs

I used this to: Selling academic residential conferences
Owner's reply: Thanks a million David! I am very grateful for your appreciation!

Good component and support

13 April 2018
star starstarstarstar 
Functionality

It works good and easy with OPC.

Ease of use

Very easy to install.

Support

I had a problem and it was solved fast.

Documentation

Enough

Value for money

good

I used this to: VM shop
Owner's reply: ¡Muchas gracias! I really appreciate your feedback!

Excellent plugin, wonderful support!

05 March 2018
star starstarstarstar 
Functionality

Works perfectly.

Ease of use

Very easy to use.

Support

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation
Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.
Owner's reply: Thank you very much for your great review, It means a lot to me!

Stripe for Virtuemart

10 April 2015
star starstarstarstar 
Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website

Convenient Stripe Virtuemart Plugin

17 January 2014
star starstarstarstar 

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!

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Reviews are taken from the Joomla Extensions Directory™ website.