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#90 – Issue with transaction fee displaying in cart

Posted in ‘Stripe for VirtueMart’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Wednesday, 17 May 2017 10:04 IST

Zade

Hello, thankyou for a great module.
I have used your Stripe module in 2 different Joomla/Virtuemart installations with different templates and themes and have the same issue. I have set a 2.5% transaction fee for CC transaction in the Stripe configuration which displays under the Stripe payment option in the checkout. However, the problem is that the percentage amount also appears in the right hand column under the cart no matter if a different payment option is selected.

You can see in the attached picture that the Bank Transfer option is selected, but it still shows the CC fee on the right hand side. The Total is correct at the bottom, but I would like the value to disappear when a different payment option is selected.

In the other installation I have a PayPal option which just shows the fee underneath the logo only, but the Stripe CC fee is shown in the right column as well.

Hope you can help.

Many thanks

Wednesday, 17 May 2017 10:48 IST

herve

Hello Markus,

Thank you for using our plugin for VirtueMart.

I will try to reproduce the issue, as it is the first time it is reported, ans I get back to you.

In the meantime, please could you provide me with your server setup and versions details?
- Server Operating System
- Web server (Apache, IIS, ...)
- PHP 5.x.x
- MySql 5.x.x
- Joomla 2/3.x.x
- VirtueMart 2/3.x.x
- Stripe plugin 1/2.x.x

Kind regards,
Hervé

Wednesday, 17 May 2017 11:05 IST

herve

Hello again,

I could reproduce the issue. Apologises about the inconvenience caused. I'm debugging it right now, and I will provide you with a fix as soon as possible.

Thanks again for reporting it after several tests, I really appreciate it.

Kind regards,
Hervé

Thursday, 18 May 2017 14:08 IST

Zade

Hi Herve,

Did you have any luck with this?

Many thanks,

Markus

Thursday, 18 May 2017 14:19 IST

herve

Hi Markus,

I searched a lot, but a found a weird behaviour as a side effect. I had to stop last evening to catter for my clients with the joomla security release, and I'm back tracking this bug down. Very similar code with Authorize.net and Paypal, which do not have the issue, so looking a details now!

Apologises for the delay. I will keep you posted.

Kind regards,
Hervé

Friday, 19 May 2017 00:10 IST

Zade

No problem Herve.

Thanks for the update :)

Friday, 19 May 2017 11:13 IST

herve

HI Markus,

Thank you for your patience.
I found one line of code, changed a few weeks ago, while refactoring one unused variable. For some reasons that I will not search now, it works properly when using the non-refactored line...

Anyway, I've fixed the issue, and I'm performing some other tests to make sure the plugin is working as expected.

I will send you the updated version first, and then release the new version.

Kind regards,
Hervé

Friday, 19 May 2017 15:44 IST

herve

Hi again,

Markus, please find the new release with the fix here:

https://www.puma-it.ie/en/joomla-virtuemart-extensions/downloads/download-stripe-for-virtuemart/file/stripe-for-virtuemart-2-0-2

Thank you very much for reporting the issue (you are also thanked in the plugin changelog / Release Notes), I really appreciate it.

Please feel free to contact us again if you need any further assistance!
Kind regards,
Hervé

Saturday, 20 May 2017 02:29 IST

Zade

Fantastic Herve, works a treat now.

Great service mate. Highly recommend this module and your prompt service follow up.

Thanks again.

Markus

Monday, 22 May 2017 11:35 IST

herve

Hi Markus,

Thank you very much for your appreciation! What a great way to start the week!

Please take one minute to post a rating and a review at the Joomla! Extensions Directory (JED)
http://extensions.joomla.org/extensions/extension/extension-specific/virtuemart-extensions/stripe-for-virtuemart

Enjoy the day and week!
Kind regards,
Hervé

Wednesday, 21 June 2017 14:05 IST

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

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Reviews for Stripe for VirtueMart

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Stripe Plugin for Virtumart best Ever

12 November 2019 Wendy Webster

Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.

Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.

Works just fine

07 November 2019 Lee Foster

Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.

Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019 Michel Michaels

Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation

Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.

Owner's reply: Thank you very much for your great review, It means a lot to me!

Stripe for Virtuemart

10 April 2015 Lawrence Wilson

Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website

Convenient Stripe Virtuemart Plugin

17 January 2014 sethtc

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!

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Reviews are taken from the Joomla Extensions Directory ™ website.

Suspension of plugins development

#90 – Issue with transaction fee displaying in cart

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Reviews for Stripe for VirtueMart

Functionality

Ease of use

Support

Documentation

Value for money

Functionality

Ease of use

Support

Documentation

Value for money

Functionality

Ease of use

Support

Documentation

Value for money

Functionality

Ease of use

Support

Documentation

Value for money

Functionality

Ease of use

Support

Documentation

Value for money

Functionality

Ease of use

Support

Documentation

Value for money

Functionality

Ease of use

Support

Documentation

Value for money

Functionality

Ease of use

Support

Documentation

Value for money