Dear Wendy,
Thank you for using our plugin for VirtueMart.
I'm sorry to hear about your issue. Let's fix that now.
Unfortunately a lot of other extensions, Virtuemart itself and the One Page Check Out are now all updated with new versions, but Stripe for Virtuemart 2.2.6 which is - I think - from before March 2019 - no longer works.
In order to understand the issue, and to help you as best as possible, please can you tell me both the versions that "worked before" (I mean before the updates mentioned above) and the versions now?
- Joomla
- VirtueMart
- One Page Checkout, which one: default VirtueMart or third-party extension?
For a long time I used Stripe for Virtuemart and it worked fantastically, until a few days ago.
I am really grateful for your trust in our services.
I can only find, associated with your current username, a subscription started on 2019-03-06. Please could you tell me under which name you were subscribed before?
Do you know if there is a new version of Stripe for Virtuemart coming out soon?
Yes, we work on a major release, and as usual, we would release minor version each time needed.
I am looking forward to hearing from you!
Kind regards,
Hervé