jeudi, novembre 21, 2024

Text Size

(English) You need to be a subscriber in order to receive support. We provide free documentation for our extensions, accessible for everyone to read. If you want to ask a pre-sales question, you don't have to be a subscriber. Just use the Contact Us link at the top or footer of the site.

Please make sure that your question is not answered in the documentation, or in the tickets below before submitting a ticket for support. It will save you time!

#186 – Invalid source object: must be a dictionary or a non-empty string

Posté dans ‘Stripe for VirtueMart’

Ceci est un ticket public. Tout le monde pourra voir son contenu. Ne pas inclure des noms d'utilisateur, mots de passe ou toute autre information sensible.

vendredi 18 décembre 2020 10:17 GMT

yellowcherrydigital

I am receiving the error message : Invalid source object: must be a dictionary or a non-empty string

We think the checkout may not be generating a Stripe ID number. Can you let me know how to proceed.

The site runs with OPC enabled.
Joomla! 3.9.23
VirtueMart 3.8.6

If you require further access or information please let me know.

mercredi 23 décembre 2020 23:40 GMT

herve

Hello Ruairidh,

Thank you for using our plugin for VirtueMart.

Sorry for the unusual delay in replying, I am very busy with my existing clients, as you can imagine in this important period.

1. Very important check: Is there any third-party OPC (one page checkout) installed, or a special template or customisation for the checkout page?
If yes, please test again with only the default VirtueMart OPC enable.

2. Please could you confirm me that with the exact same configuration, another payment method that displays a card form, like Paypal Payment Pro or Authorize.net, is shown at checkout?
(NB: this is not the standard Paypal method with redirection to paypal.com. And no need for the test API and sandbox credentials for the moment)

3. Also, for a multilingual website, please check that every payment method is available in each language: you may need to login in the Joomla back end with each installed language.

I am looking forward to helping you further!

Enjoy the Holiday season!
Kind regards,
Hervé

mardi 2 février 2021 17:02 GMT

herve

Hello Ruairidh,

I hope you and your colleagues and family are well.

I assume that the issue is sorted for you now. Otherwise, please feel free to contact me again for further help!

Ruairidh, it always motivates me to read how people enjoy using Stripe plugin for VirtueMart. So I will really appreciate if you could take 3 minutes to post a rating and a review at the Joomla! Extensions Directory™ (JED), please
https://extensions.joomla.org/extensions/extension/extension-specific/virtuemart-extensions/stripe-for-virtuemart

Thank you for using my Stripe plugin for VirtueMart.

Kind regards,
Hervé

jeudi 22 avril 2021 13:48 IST

yellowcherrydigital

Hi Herve,

Thank you for your patience. i hope you are doing well.

Apologies for the long delay with this. The client put the project on hold as the business was temporarily closed due to Covid.

1. I can confirm I have now tested this with default Virtuemart OPC enable and Im still getting the same error message.

2. https://fis.scot/component/virtuemart/cart.html?Itemid=736# - Please follow the link to the checkout page. We have PayPal still enable currently.

3. The site is not multilingual

vendredi 23 avril 2021 09:58 IST

yellowcherrydigital

Hi Herve,

Just chasing up on this as I realised I may have sent it to a different email address to last time around. We are now working on this with the client again and would be great to get moving with this. Many thanks.

Regards,

Ruairidh Greenwood

lundi 26 avril 2021 12:48 IST

herve

Hi Ruairidh,

I hope you and your family are well. These are really challenging time, but the good weather helps to refresh and enjoy some days off.

So it seems that the website is using VirtuePlanet One Page Checkout, not the default VirtueMart opc. That is why I ask this from the start. Our plugin will probably not work with this extension using AJAX a lot. I am not in a position to make that third-party compatibility, as VirtuePlanet themselves could not find an easy way to fix it. But we are regularly testing with VP and other OPC extensions, and we are getting better. No promise otherwise for now.

However, if you disable VP OPC completely, our plugin should work with the default VirtueMart checkout. If this a production website, it would be better to test on a copy or development website.

Please let me know how it goes.

Kind regards,
Hervé

Ce ticket est fermé, donc en lecture seule. Vous ne pouvez plus y répondre. Si vous avez besoin de fournir plus d'informations, veuillez ouvrir un nouveau ticket et y mentionner le numéro de ce ticket.

Horaires du Support Technique

Nos heures d'ouverture sont du Lundi au Vendredi de 10:30 à 18:30 heure française (09:30 – 17:30 heure irlandaise (GMT). Voir notre heure locale.
Le système de ticket est fermé les week-ends et en dehors de ces jours: vous ne pouvez ni ouvrir un nouveau ticket, ni répondre à ceux déjà ouverts.

Extensions et Services en français

Nous ajoutons, progressivement, la version française des pages et interactions concernant le plugin Stripe pour VirtueMart. Certaines parties sont encore en anglais, merci de votre patience !

Mon Compte

Commentaires sur Stripe pour VirtueMart

Post a review

Stripe Plugin for Virtumart best Ever

12 November 2019 Wendy Webster

Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.

Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.

Works just fine

07 November 2019 Lee Foster

Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.

Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019 Michel Michaels

Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation

Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.

Owner's reply: Thank you very much for your great review, It means a lot to me!

Stripe for Virtuemart

10 April 2015 Lawrence Wilson

Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website

Convenient Stripe Virtuemart Plugin

17 January 2014 sethtc

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!

See more reviews

Post a review

Reviews are taken from the Joomla Extensions Directory ™ website.