Installed plugin on Joomla! 2.5.19 & Virtuemart 2.0.x. When enabled, I go to Shopping Cart and page is blank. Please help. the site is elitegreencoffee.com.
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#20 – Enabled plugin as Payment method
Posté dans ‘Stripe for VirtueMart’
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herve
Hello,
Thank you for using our plugin for VirtueMart 2.
Sorry about the problem, but a blank page can be caused by a lot of problem. I am regularly working on JavaScript conflicts, but it is impossible to replicate and test against all the different Joomla+VirtueMart setups.
Do you use an extension that enhance the checkout process, like OnePageCheckout? Please try with this extension disabled.
If no change there, could you please try with one of Joomla default template?
Kind regards,
Hervé
Thank you for using our plugin for VirtueMart 2.
Sorry about the problem, but a blank page can be caused by a lot of problem. I am regularly working on JavaScript conflicts, but it is impossible to replicate and test against all the different Joomla+VirtueMart setups.
Do you use an extension that enhance the checkout process, like OnePageCheckout? Please try with this extension disabled.
If no change there, could you please try with one of Joomla default template?
Kind regards,
Hervé
jdsilva
Thank you for your reply Herve. I do have one-page checkout enabled. I did disable it but I still got a blank page. I did install a jquery conflict library package; but I still run into the same problem. I haven't changed the template, but I will try. If that is the case, the plugin won't work for me if that is the solution. I have just updated to VM2.6; so I will give it one more try. Are there any updates in the works? Thank you.
J
J
herve
Hello J,
I have something in the work, that's true, but still need some testing.
Don't get me wrong: the solution is not without the template, of course not. It is just a quick way to check the usual sources of the issue, and then provide you instructions to make it work in your situation, or a bug fix if needed for this case. What is your template and provider by the way?
Just try with a Joomla default template. If no luck there, I can offer you to have a look from your back end, if you want (Please, do NOT post access credentials without making this ticket private first).
Kind regards,
Hervé
I have something in the work, that's true, but still need some testing.
Don't get me wrong: the solution is not without the template, of course not. It is just a quick way to check the usual sources of the issue, and then provide you instructions to make it work in your situation, or a bug fix if needed for this case. What is your template and provider by the way?
Just try with a Joomla default template. If no luck there, I can offer you to have a look from your back end, if you want (Please, do NOT post access credentials without making this ticket private first).
Kind regards,
Hervé
herve
Hello Joe,
I would like to help you, but please "help me to help you" by providing details about your website:
- Server Operating System:
- Web server (Apache, IIS, ...):
- PHP:
- MySql:
- Joomla:
- VirtueMart:
- any extension like OnePageCheckout, hack for the cart and checkout process:
- Security extensions like Akeeba Admin Tools, SEF404, etc... :
I have release a bug fix version, but not yet fully ready for some templates:
http://www.puma-it.ie/en/joomla-virtuemart-extensions/downloads/69-download-stripe-for-virtuemart-2
I am looking forward to hearing from you.
Kind regards,
Hervé
I would like to help you, but please "help me to help you" by providing details about your website:
- Server Operating System:
- Web server (Apache, IIS, ...):
- PHP:
- MySql:
- Joomla:
- VirtueMart:
- any extension like OnePageCheckout, hack for the cart and checkout process:
- Security extensions like Akeeba Admin Tools, SEF404, etc... :
I have release a bug fix version, but not yet fully ready for some templates:
http://www.puma-it.ie/en/joomla-virtuemart-extensions/downloads/69-download-stripe-for-virtuemart-2
I am looking forward to hearing from you.
Kind regards,
Hervé
herve
Hello Jacques,
This is a quick note to let you know that the new release v1.03 of our Stripe plugin now includes an option to disable jQuery (for the plugin only). It seems to solve a lot of issues.
Please download and try it.
And feel free to come back to us if you experience any issue!
Kind regards,
Hervé
This is a quick note to let you know that the new release v1.03 of our Stripe plugin now includes an option to disable jQuery (for the plugin only). It seems to solve a lot of issues.
Please download and try it.
And feel free to come back to us if you experience any issue!
Kind regards,
Hervé
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Extensions et Services en français
Nous ajoutons, progressivement, la version française des pages et interactions concernant le plugin Stripe pour VirtueMart. Certaines parties sont encore en anglais, merci de votre patience !
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Commentaires sur Stripe pour VirtueMart
Functionality
Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.
Ease of use
Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.
Support
Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.
Documentation
Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.
Value for money
Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.
I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.
Functionality
I particularly liked that test and live config is entered once, and a radio button to switch between modes
Ease of use
Straight forward to setup in the backend and easy for customers to use on the frontend.
Support
Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.
Documentation
Good documentation library that uses screen shots to clearly show configurations
Value for money
Yes. There are different subscription options, depending on your requirements.
I used this to: Selling various items of merchandise for a sailing club through Virtuemart.
Functionality
Covers all what I need
Ease of use
Very simple installation and very simple tu use it
Support
Excellent !
Documentation
Nearly good
Value for money
Sure !
Functionality
Excellent, very easy to integrate and works well with the OPC we use from Virtueplanet.
Ease of use
Customer simply sees a neat credit card form
Support
Excellent, fast and comprehensive
Documentation
Simple to follow
Value for money
Very competitively priced, license is simple - use on as many domains as you like
I used this to: Multiple ecommerce websites
Functionality
Excellent - does everything we need
Ease of use
Very easy to use, configuration is easy
Support
Excellent - 200 out of 100 if I could :) Herve helped with any queries super quickly
Documentation
We didn't need to use it - the online help was perfect
Value for money
Excellent value, great extension for our needs
I used this to: Selling academic residential conferences
Functionality
It works good and easy with OPC.
Ease of use
Very easy to install.
Support
I had a problem and it was solved fast.
Documentation
Enough
Value for money
good
I used this to: VM shop
Functionality
Works perfectly.
Ease of use
Very easy to use.
Support
Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!
Documentation
Value for money
Absolutely worth the money.
I used this to: An Italian online tea shop.
Functionality
Functioned perfectly
Ease of use
Easy to use.
Support
Excellent support. Herve installed. Worked perfectly the first time.
Documentation
Easy to understand
Value for money
Worth more... great value.
I used this to: Our Shopping Cart Products on our Website
This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!
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