vendredi, avril 26, 2024
Text Size

(English) You need to be a subscriber in order to receive support. We provide free documentation for our extensions, accessible for everyone to read. If you want to ask a pre-sales question, you don't have to be a subscriber. Just use the Contact Us link at the top or footer of the site.

Subscribe

Please make sure that your question is not answered in the documentation, or in the tickets below before submitting a ticket for support. It will save you time!
 

#204 – Stripe javascript always loaded

Posté dans ‘Stripe for VirtueMart’
Ceci est un ticket public. Tout le monde pourra voir son contenu. Ne pas inclure des noms d'utilisateur, mots de passe ou toute autre information sensible.
lundi 19 juillet 2021 16:14 IST
frogybella
Hi,

We are using the Stripe plugin with Virtuemart 3.8.8 and have noticed that Stripe javascript functions are loaded even on pages unrelated to Virtuemart.

Is it normal?

Is there away to avoid that?

Thank you for your help.

Regards,

Virginie BAER
vendredi 23 juillet 2021 14:52 IST
herve
Hi Virginie,

Thank you for using our plugin for VirtueMart. Apologies for taking longer than usual to reply. I was helping a client with a difficult and unplanned migration. He has now left this unfair hosting provider ;-)

You may have a module or mini cart loaded on every page, who requests some VirtueMart files. That is where stripe.js is loaded from.

Advice from this older ticket are still valid
https://www.puma-it.ie/en/joomla-virtuemart-extensions/support/stripe-for-virtuemart/127-prevent-url-call-on-stripe-on-each-page
as Stripe.com is still recommending to include Stripe.js on every page of your site
https://stripe.com/docs/radar/checklist

Please could you let me know what kind of issue is it causing to you website? Any feedback is appreciated, and I may liaise with Stripe.com to improve the situation if needed.

Kind regards,
Hervé
 
vendredi 23 juillet 2021 15:09 IST
frogybella
Thank you Hervé for your answer.

We are facing slow loading pages on our website sometimes.

Network analisys seems to indicate that it could be related with Stripe.js loading that is why we would like to avoid it to be loaded when it is not necessary.

Kind regards.

Virginie
jeudi 26 août 2021 08:40 IST
frogybella
Good morning,

We are still facing the problem of slow loading pages on our website.

Do you have a solution in order to avoid stripe.js loading when it is not necessary?

Thank you for your help.

Regards,

Virginie
jeudi 2 septembre 2021 11:36 IST
herve
Hi Virginie,

Thank you for your message.

I do have a solution that need further testing. It is on my roadmap, and I will work further on it once the major version of the plugin is released later this month.

Thank you for you understanding. I put a reminder to contact you once it is release, so that you can test the solution.

Have a great day!

Kind regards,
Hervé
 
vendredi 3 septembre 2021 09:35 IST
frogybella
Dear Hervé,

Thank you for your reply.

I will also put a reminder to get back to you at the end of the month.

Have a nice day,

Regards,

Virginie
vendredi 1 octobre 2021 08:31 IST
frogybella
Hello Hervé,

How about the availibility of the new release of the plugin? is this downloadable now?

We are waiting for the solution you talked before regarding our problem with stripe.js loading.

When do you think we can test it?

Regards,

Virginie
lundi 4 octobre 2021 17:24 IST
herve
Hello Virginie,

Thank you for your message and patience.

The major release is a bit unstable for an unforeseen reason. I will implement your request tomorrow, on a previous working version, and send you a private release for you to test.

It will give you a solution for what you want to achieve, and test the new feature on a real life context for me, win-win. This way, the feature would be in the next public releases, so it will not changed for you when you update the Stripe plugin.

I will get back to you with a test version.

Kind regards,
Hervé
 
vendredi 5 novembre 2021 09:47 GMT
frogybella
Hello Hervé,

I hope everything goes well with the major release :)

Do you have the test version you talk about in your last post, in order to implemente it in our test website?

Regards,

Virginie BAER
jeudi 11 novembre 2021 16:29 GMT
herve
Hello Virginie,

Sorry for the late reply. My family was travelling unexpectedly in the last 2 weeks. Short notice arrangements due to an opportunity of a family gathering that could not happen in the last 3 years !! We had some mix of great times and stressful events!

Progress had been done. I am completing your test version tomorrow, after fixing issues for my ecommerce clients, using Realex Global payments and Paypal.

Kind regards,
Hervé
 
vendredi 12 novembre 2021 11:50 GMT
frogybella
Hi Hervé,

I'm waiting for the test version :)

Have a nice week-end.

Regards,

Virginie
jeudi 23 décembre 2021 10:24 GMT
frogybella
Hi Hervé,

Did you received my last messsage about the test version?

Regards,

Virginie

Merci de noter ce ticket

Aidez-nous à améliorer nos services de support en évaluant ce ticket, de une à cinq étoiles, en fonction de votre niveau de satisfaction quant à son traitement. Une étoile pour peu satisfait et cinq pour très satisfait.

Horaires du Support Technique

Nos heures d'ouverture sont du Lundi au Vendredi de 10:30 à 18:30 heure française (09:30 – 17:30 heure irlandaise (GMT). Voir notre heure locale.
Le système de ticket est fermé les week-ends et en dehors de ces jours: vous ne pouvez ni ouvrir un nouveau ticket, ni répondre à ceux déjà ouverts.

Extensions et Services en français

Nous ajoutons, progressivement, la version française des pages et interactions concernant le plugin Stripe pour VirtueMart. Certaines parties sont encore en anglais, merci de votre patience !

Commentaires sur Stripe pour VirtueMart

star starstarstar star 
Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.
Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.
star starstarstarstar 
Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.
Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019
star starstarstarhalf star 
Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Owner's reply: I am really thankful for your review on the JED ! Our Documentation has been improved now, also with the addition of Styling and CSS help. Soon it will be available in several languages!
star starstarstarstar 
Functionality

Excellent, very easy to integrate and works well with the OPC we use from Virtueplanet.

Ease of use

Customer simply sees a neat credit card form

Support

Excellent, fast and comprehensive

Documentation

Simple to follow

Value for money

Very competitively priced, license is simple - use on as many domains as you like

I used this to: Multiple ecommerce websites
Owner's reply: Thanks a million Sharkey Consulting! I am very appreciative of your support!
star starstarstarstar 
Functionality

Excellent - does everything we need

Ease of use

Very easy to use, configuration is easy

Support

Excellent - 200 out of 100 if I could :) Herve helped with any queries super quickly

Documentation

We didn't need to use it - the online help was perfect

Value for money

Excellent value, great extension for our needs

I used this to: Selling academic residential conferences
Owner's reply: Thanks a million David! I am very grateful for your appreciation!
star starstarstarstar 
Functionality

It works good and easy with OPC.

Ease of use

Very easy to install.

Support

I had a problem and it was solved fast.

Documentation

Enough

Value for money

good

I used this to: VM shop
Owner's reply: ¡Muchas gracias! I really appreciate your feedback!
star starstarstarstar 
Functionality

Works perfectly.

Ease of use

Very easy to use.

Support

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation
Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.
Owner's reply: Thank you very much for your great review, It means a lot to me!
star starstarstarstar 
Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website
star starstarstarstar 

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!