jeudi, novembre 21, 2024

Text Size

(English) You need to be a subscriber in order to receive support. We provide free documentation for our extensions, accessible for everyone to read. If you want to ask a pre-sales question, you don't have to be a subscriber. Just use the Contact Us link at the top or footer of the site.

Please make sure that your question is not answered in the documentation, or in the tickets below before submitting a ticket for support. It will save you time!

#230 – Invalid source object

Posté dans ‘Stripe for VirtueMart’

Ceci est un ticket public. Tout le monde pourra voir son contenu. Ne pas inclure des noms d'utilisateur, mots de passe ou toute autre information sensible.

vendredi 13 octobre 2023 16:02 IST

lifecolor

Sorry, but i have a problem.

I'm having a problem with the VirtueMart STRIPE plugin. This is displayed each time a customer tries to complete a purchase using STRIPE.

Error
Invalid source object: must be a dictionary or a non-empty string. See API docs at https://stripe.com/docs

https://www.terrediserrapetrona.it

Can you help me?
Thanks

mardi 17 octobre 2023 15:13 IST

herve

Hi Daniele,

Apologies about the issue you are experimenting.

We are aware of the issue, and we have difficulties to find proper resources. We will get back to you with a workaround or an alternative tonight or tomorrow.

Kind regards,
Hervé

jeudi 19 octobre 2023 08:29 IST

lifecolor

Excuse me
do you have any updates?

lundi 23 octobre 2023 17:53 IST

herve

Hi Daniele,

Apologies about the delay, some things got out of control for a while.

We have taken the difficult decision to suspend the development of our Stripe plugin for VirtueMart. In the coming weeks, further decision will be taken, and we are making arrangements for our customers.

At the moment, we do not have the resources to keep the development of this important plugin. We are seeking cooperation with other developers, and in the meantime, here is what we can offer.

We recommend to use the VirtuePlanet Stripe Checkout. It is a different implementation, that uses an hosted payment page (instead of the card detail form on the merchant website for our plugin). So either I can install their current plugin version, that you can use until the end of your subscription (2024-02-16). Or either I issue you a partial refund, and you may directly buy the VirtuePlanet plugin.

Please let me know what is your preferred solution, and I will do the work in the next 2 working days (this Tuesday or Wednesday).

Kind regards,
Hervé

Ce ticket est fermé, donc en lecture seule. Vous ne pouvez plus y répondre. Si vous avez besoin de fournir plus d'informations, veuillez ouvrir un nouveau ticket et y mentionner le numéro de ce ticket.

Horaires du Support Technique

Nos heures d'ouverture sont du Lundi au Vendredi de 10:30 à 18:30 heure française (09:30 – 17:30 heure irlandaise (GMT). Voir notre heure locale.
Le système de ticket est fermé les week-ends et en dehors de ces jours: vous ne pouvez ni ouvrir un nouveau ticket, ni répondre à ceux déjà ouverts.

Extensions et Services en français

Nous ajoutons, progressivement, la version française des pages et interactions concernant le plugin Stripe pour VirtueMart. Certaines parties sont encore en anglais, merci de votre patience !

Mon Compte

Commentaires sur Stripe pour VirtueMart

Post a review

Stripe Plugin for Virtumart best Ever

12 November 2019 Wendy Webster

Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.

Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.

Works just fine

07 November 2019 Lee Foster

Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.

Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019 Michel Michaels

Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation

Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.

Owner's reply: Thank you very much for your great review, It means a lot to me!

Stripe for Virtuemart

10 April 2015 Lawrence Wilson

Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website

Convenient Stripe Virtuemart Plugin

17 January 2014 sethtc

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!

See more reviews

Post a review

Reviews are taken from the Joomla Extensions Directory ™ website.