vendredi, novembre 22, 2024
Text Size

(English) You need to be a subscriber in order to receive support. We provide free documentation for our extensions, accessible for everyone to read. If you want to ask a pre-sales question, you don't have to be a subscriber. Just use the Contact Us link at the top or footer of the site.

Subscribe

Please make sure that your question is not answered in the documentation, or in the tickets below before submitting a ticket for support. It will save you time!
 

#44 – Credit Cards

Posté dans ‘Stripe for VirtueMart’
Ceci est un ticket public. Tout le monde pourra voir son contenu. Ne pas inclure des noms d'utilisateur, mots de passe ou toute autre information sensible.
mardi 17 février 2015 16:32 GMT
MAD-King
 I am not able to add more than one credit card. According to the documentation it should have a drowdown selection box which I do not have. I have to type it in manually and I tried Visa, MasterCard, American Express, JCB, Discover, Diners Club with and without comma, but i only get Visa showing.
mardi 17 février 2015 16:39 GMT
herve
Hello,

Thank you for using our plugin for VirtueMart.

We are actually working on some updates to our plugin, including this issue. But actually, it does not prevent to use Stripe, as it auto recognises card type. So the form field will disappear on the front end.

Some adjustments after the VM 3.0.x bug fixes are needed. Also, you might experience a "invalid card" error. We are aware of that, and we will release a fix soon.

Kind regards,
Hervé
 
mardi 17 février 2015 17:15 GMT
MAD-King
Thank you. I left the field blank and indeed a drowdown menu appeared, but i am not able to test the payment feature. I get errors on the test cards:

Error



You have passed a blank string for 'card'. You should remove the 'card' parameter from your request or supply a non-blank value.

mardi 17 février 2015 19:37 GMT
herve
No worries, a fix is being tested and you should have a new release in a couple of hours maximum.

Thank you for your patience.
Kind regards,
Hervé
 
mardi 17 février 2015 23:31 GMT
herve
Dear Ralf,

There is now a new version 1.1.3 for VM 3.0.4, please download it here:
https://www.puma-it.ie/en/joomla-virtuemart-extensions/downloads/69-download-stripe-for-virtuemart

The issue with multiple credit card in the back end is fixed as well.

Please let me know if you need further assistance.
Kind regards,
Hervé
 
mercredi 18 février 2015 16:21 GMT
MAD-King
Hello Hervé,

thank you for the update, but after installing I still have the same error and it is still not working.

Error



You have passed a blank string for 'card'. You should remove the 'card' parameter from your request or supply a non-blank value.

mercredi 18 février 2015 16:34 GMT
herve
Hello Ralf,

Please read the trouble shooting page. I suspect that it would work with the option Stripe Charge Type set to Charge Direct.

Please let me know if you still have a issue, and I will ask you for more details.

Otherwise, please post a rating and a review at the Joomla! Extensions Directory (JED)
http://extensions.joomla.org/extensions/extension-specific/virtuemart-extensions/virtuemart-payment-systems/25789

Thank you for using our Stripe plugin for VirtueMart.

Kind regards,
Hervé
 
mercredi 18 février 2015 16:50 GMT
MAD-King
I read the trouble shooting page before and i turned it off, but somehow I turned it back on. Problem solved. Thank you.
lundi 23 mars 2015 09:05 GMT
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Ce ticket est fermé, donc en lecture seule. Vous ne pouvez plus y répondre. Si vous avez besoin de fournir plus d'informations, veuillez ouvrir un nouveau ticket et y mentionner le numéro de ce ticket.

Horaires du Support Technique

Nos heures d'ouverture sont du Lundi au Vendredi de 10:30 à 18:30 heure française (09:30 – 17:30 heure irlandaise (GMT). Voir notre heure locale.
Le système de ticket est fermé les week-ends et en dehors de ces jours: vous ne pouvez ni ouvrir un nouveau ticket, ni répondre à ceux déjà ouverts.

Extensions et Services en français

Nous ajoutons, progressivement, la version française des pages et interactions concernant le plugin Stripe pour VirtueMart. Certaines parties sont encore en anglais, merci de votre patience !

Commentaires sur Stripe pour VirtueMart

star starstarstar star 
Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.
Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.
star starstarstarstar 
Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.
Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019
star starstarstarhalf star 
Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Owner's reply: I am really thankful for your review on the JED ! Our Documentation has been improved now, also with the addition of Styling and CSS help. Soon it will be available in several languages!
star starstarstarstar 
Functionality

Excellent, very easy to integrate and works well with the OPC we use from Virtueplanet.

Ease of use

Customer simply sees a neat credit card form

Support

Excellent, fast and comprehensive

Documentation

Simple to follow

Value for money

Very competitively priced, license is simple - use on as many domains as you like

I used this to: Multiple ecommerce websites
Owner's reply: Thanks a million Sharkey Consulting! I am very appreciative of your support!
star starstarstarstar 
Functionality

Excellent - does everything we need

Ease of use

Very easy to use, configuration is easy

Support

Excellent - 200 out of 100 if I could :) Herve helped with any queries super quickly

Documentation

We didn't need to use it - the online help was perfect

Value for money

Excellent value, great extension for our needs

I used this to: Selling academic residential conferences
Owner's reply: Thanks a million David! I am very grateful for your appreciation!
star starstarstarstar 
Functionality

It works good and easy with OPC.

Ease of use

Very easy to install.

Support

I had a problem and it was solved fast.

Documentation

Enough

Value for money

good

I used this to: VM shop
Owner's reply: ¡Muchas gracias! I really appreciate your feedback!
star starstarstarstar 
Functionality

Works perfectly.

Ease of use

Very easy to use.

Support

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation
Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.
Owner's reply: Thank you very much for your great review, It means a lot to me!
star starstarstarstar 
Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website
star starstarstarstar 

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!