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#75 – I can not set the direct mode

Posté dans ‘Stripe for VirtueMart’

Ceci est un ticket public. Tout le monde pourra voir son contenu. Ne pas inclure des noms d'utilisateur, mots de passe ou toute autre information sensible.

vendredi 18 mars 2016 16:45 GMT

oferpoint

Hi!!

I can´t to buy in mode live. When I make a purchase, I see the amount in my tpv but not the transaction is done because my client is not charged the money. It seem to be in mode test always. I don´t know what happen.

I hope you can help me.

Thanks

vendredi 18 mars 2016 16:48 GMT

oferpoint

I have vp one page checkout but when I disable it, the error persist.
I have the charge direct too.

vendredi 18 mars 2016 16:49 GMT

herve

Hello,

Did you have your TEST transactions successful?

Please can you check that you the Stripe LIVE keys entered?

Also, have a look at the Stripe Dashboard > Logs, as we have more details?

Kind regards,
Hervé

vendredi 18 mars 2016 16:57 GMT

oferpoint

Thanks

I get my tpv charges and I receive the email receipt . The problem is that my client has no charge.

I sent the log of the last position I tried to make if you can help me .

Response body

id: ch_17qQSABfKMIVwpTq5TaXnplg
object: "charge"
amount: 69
amount_refunded: 0
application_fee: null
balance_transaction: "txn_17qQSCBfKMIVwpTqaqRVn0UM"
captured: true
created: 1458318478
currency: "eur"
customer: null
description: null
destination: null
dispute: null
failure_code: null
failure_message: null
fraud_details:
invoice: null
livemode: true
metadata:
order: null
paid: true
receipt_email: null
receipt_number: null
refunded: false
refunds:
object: "list"
data:
has_more: false
total_count: 0
url: "/v1/charges/ch_17qQSABfKMIVwpTq5TaXnplg/refunds"
shipping: null
source:
id: card_17qQSABfKMIVwpTqlgIBCFhH
object: "card"
address_city: null
address_country: "ES"
address_line1: "Avenida del cobre"
address_line1_check: "unavailable"
address_line2: ""
address_state: "Sevilla"
address_zip: "41926"
address_zip_check: "unavailable"
brand: "MasterCard"
country: "ES"
customer: null
cvc_check: "pass"
dynamic_last4: null
exp_month: 12
exp_year: 2020
fingerprint: "YNeTBd2WftnrEBVR"
funding: "debit"
last4: "1512"
metadata:
name: "Alberto Piza Piza Señas"
tokenization_method: null
source_transfer: null
statement_descriptor: null
status: "succeeded"

vendredi 18 mars 2016 17:03 GMT

herve

Well, according to the Stripe logs, the charge is successful:

amount: 69

amount_refunded: 0

captured: true

livemode: true

paid: true

status: "succeeded"

Please can you explain what do you mean by "The problem is that my client has no charge." ?

Kind regards,
Hervé

vendredi 18 mars 2016 17:13 GMT

oferpoint

Thanks!!

I'm doing some checking purchase with my credit card. Raya receives the amount loaded fine, but my credit card has no charge . That is, on the bank of my client is not loaded . Does it take to charge the customer or that is not done well?

Sorry for my English.

vendredi 18 mars 2016 17:19 GMT

herve

De nada.
You are very welcome.

It may takes a few days to appear on the card balance and account. It really depends on the bank or credit card company. Some transactions are in real time, some are not.

With you own card, how does it work if you make a purchase on another website? How long does it takes for you to see the charge on your credit card?

I suggest to check with Stripe support directly, as they will know these details much better than me.

If you have no error in Joomla/VirtueMart, there is nothing more I can do for you.

Please let me know if you need further help.

Gracías, Thank you for using our Stripe plugin for VirtueMart.

Please post a rating and a review at the Joomla! Extensions Directory (JED)
http://extensions.joomla.org/extensions/extension/extension-specific/virtuemart-extensions/stripe-for-virtuemart

Kind regards,
Hervé

vendredi 18 mars 2016 17:25 GMT

oferpoint

okk. I will see it.

Thank you very much

The support is excelent!

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Commentaires sur Stripe pour VirtueMart

Post a review

Stripe Plugin for Virtumart best Ever

12 November 2019 Wendy Webster

Functionality

Once you go through the documentation and try out the settings (and don't forget to test it with a "test item", it works like a dream.

Ease of use

Very easy to use, though a little play with the settings may be needed to get an understanding of the system. And you need a stripe account.

Support

Best support ever. Hervé has been very patient and kind and helped me greatly when the Stripe plugin no longer spoke with the new updates.

Documentation

Documentation is very good. You do need a Stripe account, and you need a little "try out" time to get it all in place.

Value for money

Yes, very much value for money. The plugin, Hervé's support, the easy for the customers to use it. It is all worth it.

I used this to: I use it for my IMRF Bookshop: imrfbookshop(.)org. People can now pay by credit/debit card, Paypal (different plugin) and they can request an invoice and pay by bank transfer.

Owner's reply: Thanks a Million for your excellent review! This means a lot to me. And on a early Tuesday morning, you not only you made my day, but you made my whole week! Please accept my sincere gratitude for your feedback and for your trust in my services.

Works just fine

07 November 2019 Lee Foster

Functionality

I particularly liked that test and live config is entered once, and a radio button to switch between modes

Ease of use

Straight forward to setup in the backend and easy for customers to use on the frontend.

Support

Issues created by an upgrade to Virtuemart were dealt with in a timely manner by the developer.

Documentation

Good documentation library that uses screen shots to clearly show configurations

Value for money

Yes. There are different subscription options, depending on your requirements.

I used this to: Selling various items of merchandise for a sailing club through Virtuemart.

Owner's reply: Thank you so much Lee! I am very grateful for your review and support!

Easy

15 February 2019 Michel Michaels

Functionality

Covers all what I need

Ease of use

Very simple installation and very simple tu use it

Support

Excellent !

Documentation

Nearly good

Value for money

Sure !

Great support! There were some issues with the template we are using, but Hervé was very helpful and competent to find a solution!

Documentation

Value for money

Absolutely worth the money.

I used this to: An Italian online tea shop.

Owner's reply: Thank you very much for your great review, It means a lot to me!

Stripe for Virtuemart

10 April 2015 Lawrence Wilson

Functionality

Functioned perfectly

Ease of use

Easy to use.

Support

Excellent support. Herve installed. Worked perfectly the first time.

Documentation

Easy to understand

Value for money

Worth more... great value.

I used this to: Our Shopping Cart Products on our Website

Convenient Stripe Virtuemart Plugin

17 January 2014 sethtc

This plugin is great! At first I couldn't get it to work with my install of joomla and virtuemart--but the great tech support from Puma-it (Herve) did real right by me, helping me to quickly resolve the problem and get this up and working on my site. Thanks Herve for your great Code and keep up the great work!

Owner's reply: Thank you Sethtc for sharing your review on my plugin and support services! That is the first review, so I feel very proud. Serving our customers as best as we can is rewarding, I know it!

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Reviews are taken from the Joomla Extensions Directory ™ website.